I’m in a bad mood.
I’ve been in a bad mood all night.
I’m kind of annoyed with work right now. Actually, I’m not annoyed with work. I’m annoyed with Allan, the server manager. On December 1, I wrote a post about the shitty schedule I had been getting at work and my inability to talk to him about it. It was really his unwillingness to talk to me. I tried twice to talk to him about my schedule and was blown off each time. In that post I mentioned that it seemed like the only option left was to go to his boss.
So I did.
This all happened almost three weeks ago.
I asked Jason (Allan’s boss) if I could talk to him. So went over to the private dining room, sat down and he asked what he could help me with. And I proceeded to explain that for the last two weeks my schedule was being played with. I was getting bad sections and being scheduled off on weekends. I also explained that when I tried to talk to Allan about it, he told me that he was no longer able to discuss things with employees unless another manager was present. And this was a direct request from Jason according to Allan. And since Allan is my manager I thought that was kind of strange that he not be able to talk to his staff alone.
Jason assured me this was not the case. He had no idea why Allan would say such a thing and he was quite perplexed about my schedule. I supported my cause by reminding him that my sales are higher than anyone elses in the restaurant, that all my guests are happy and that no one really has a problem with me. He agreed with me on all counts and told me he would talk to Allan. I requested that it be somewhat subtle so that it didn’t look as though I’d “told on” Allan.
And I guess by subtle Jason meant that he’d sit Allan down, tell him that I’d complained about my schedule and that I was to get what I wanted from now on.
Which was not subtle at all.
So two or three days later, Allan makes a crack about it. Something to the effect that if I had a problem tonight was I going to go Jason again. And then he made another crack. And another crack. And another crack. Somewhere in the midst of all this he tells me he doesn’t hold grudges and doesn’t retaliate. Saying this as though if he were that person he would. Now anytime I need something or want something I’m told I’ll have to ask Jason. And he pretty much won’t talk to me unless he has to. Two nights ago, the server I was replacing from the day shift asked me to come on early. I said sure, so I went to Allan to have him use his manager card to over ride the system so I could clock in. He told me no. I was told to see Jason if I wanted to bend the rules. And it continues and continues.
And then to make matters worse, Samantha, another manager asks to speak to me. She closes the door and then begins to drill me on why I went to Jason in the first place and not to Allan directly. I explained myself, the whole time thinking…”why is this any of your business?” And then she wanted to know why I didn’t come to her first. And I explained that once Allan had invoked Jason’s name into the conversation I felt that to get to the bottom of it, I needed to go to the source. It’s not my fault if Allan’s jokes aren’t funny.
His jokes have never been funny. No one at work finds them funny. But they really stopped being funny to me three weeks ago. And now I’m just fed up. I find myself not wanting to be there when he’s working. I feel like he doesn’t appreciate the work that I do. I feel like he’s just looking for a reason to reprimand me. And I hate that. I’m good at my job, I make myself and the company a lot of money and I just want to be shown some appreciation, or at least to be left alone.
Which brings me to why I’m pissy tonight.
I was scheduled off tonight. Yes, it’s a Saturday night and I shouldn’t have been scheduled off. Allan says I requested it off, but I didn’t. What has happened all though he’s not willing to own up to it, is that he fucked up the schedule for last weekend and scheduled me to work Saturday and Sunday which I had requested off. And then what do you know, I’m scheduled off today. Which makes me think he got the dates wrong in his calander. Which is fine. It happens. So I wasn’t scheduled tonight. I also didn’t have any plans. I could go spend my night at the movies but that didn’t sound interesting, I didn’t want to be at home and everyone I called already had plans.
So I decided to go to work and pick up a shift. To pick up a shift, you have to be in the manager’s office by 4:00. At that point they draw names to see who’s first, second, third etc. Sometimes no one shows up to pick up a shift and I’ve seen a night or two where fifteen people show up. I was the only one there at 4:00 so I was first. Another server showed up around 4:15 so he was after me on the priority list. So after they draw names, you have to wait till 4:45 to see if you are going to get a shift. And the way it works is: The first people to get shifts usually are plugged into spots where someone’s called in sick or the manager’s fucked up. Once those are filled the next people get the shifts of people wanting to give up. At 4:00 you can also put your name on a list to give up your shift for the night. And sometimes no one is giving up and sometimes the whole staff wants to go home. So after the call outs are filled, and the give up people are replaced, if there are still people wanting to pick up there’s an announcement made asking if anyone else wants to go home. And often, very often, some one at the last minute will say screw work and go home. At which point if there’s anyone who’s picking up a shift that hasn’t been assigned anywhere they are told, too bad.
So I went in to pick up a shift. Which I never do. In fact EVERYONE commented that I never come in to pick up. They also all commented that they’d never seen me wait on a regular table and asked me if I knew how to do it. Which was exactly what I wanted. I wanted to go into work, have a regular station, stand in the wait station all night getting in everyone’s way and make five dollars and go home. I WANTED a regular station. I didn’t want to work cocktails. I was not in the mood to be aggressive or to be a speed demon tonight. So before pre-shift starts I ask Allan if I’m going to get a shift. He grunts at me. More people come in and once again I ask him if I’m going to get a shift. And he grunts at me and says, “YES. YOU ARE GOING TO GET A SHIFT!” Hmmm. So not one to let things go, I ask him what station I’m going to be in. At which point he says, “You are on a need to know basis and right now you don’t need to know.” I’m getting annoyed. So finally he starts announcing the lineup and he announces that I’m in Station 11. Which is cocktails. And the sucky cocktail station at that. And then John, who was second on the list is given a regular station. And normally you are asked where you want to go and I would have said not Station 11.
And I’m sure that he thought he was giving me what I wanted. But if for two seconds he’d let me talk then he’d have known I wanted to take it easy tonight. But that would have required talking to me.
But wait the stories not over.
So I’m annoyed so I go to one of the daytime servers who’s a madman and ask him if he’d like to stay and work for me tonight. And he immediately says yes. So I go to you know who and ask if that’s okay. And without even discussing it with me he says NO. NO one is working a double today. Of course 20 minutes later when the day server asks why he can’t work he’s told it’s because there are no shifts for him. Not because he can’t work a double.
And still the plot thickens.
Seems the station John had been given was actually Jen’s station. She’d called to let them know she was running late and so she should have been allowed to work. But it seems manager Matt didn’t relay this information so when Jen got to work exactly 12 minutes late her shift had been given away. So I decide that Jen can have my station since I don’t want to work anymore and I can go home. That way John can stay where he is, Jen can work for me, and all will be happy. So I go to you know who to tell him this and I’m told to, “Get out of the office. This doesn’t concern you.”
I just wanted to scream. Because Allan was unwilling to talk to me about it, it takes almost 30 more minutes for it to happen just as I suggested and for me to be allowed to go home. I want to scream just typing this.
So I got to work at 3:45. I left work at 6:15. 2.5 hours at work not to work a shift.
And now I’m so annoyed I don’t want to work tomorrow. Or Monday. Or Tuesday. Or Wednesday. Or Thursday. Or Friday. Or Saturday. Or Sunday.
I’m sort of just done with him.
So tonight I decided it is going to end.
First stop. My friend Daniel is still part of the management team although he is no longer part of the restaurant management team. So tonight on my way out I stopped by to see him. Unfortunately, he wasn’t able to talk because he was laying people off. (Yes, it’s that bad). But he suggested I come back on Monday. So on Monday I’m going to go in and talk to him about what’s going on. And since he’s one of the top to managers in NYC I think he’ll be able to give me some advice. I’ll wait to see what he says before I proceed. I’m willing to take suggestions. But I’m about 15 seconds from going to the big manager above Jason’s head and asking for all of us to have a little sit down.
Anything to clear this shit up. I’m tired of being ignored, talked down to, teased, and treated like a third grader. Is it too much to ask to be treated like an adult?
Speaking of which, in the whole restaurant the only management staff older than me is Steven a restaurant ops guy who is two years older than me, and my friend Daniel who is two weeks older than me.
So for fuck’s sake treat me like an adult.