Our Internet connection has been fucked lately. Last night there was no hope of getting it to work. I tried rebooting, unplugging, disconnecting all to no avail. My roommate finally got so frustrated that he called Time Warner Cable to see if they could do something. We now have an appointment for Wednesday for someone to come and “fix” it for us. If you don’t hear from me for the next couple of days you know what’s up.
Work has been kind of interesting for the past two days. Last night started with the new server manager cornering me in the kitchen to tell me what a great job I was doing. As he put it, I’ve been on top of my game since I started, I’ve done everything they’ve asked me to do and I’m fun to work with. I was kind of floored because this guy’s not known for his niceties. Of course a mere four hours later things had changed a bit.
As I’ve mentioned I only work in the cocktail section. I should also mention that I’m the only guy who does this. All of the other “cocktailers” are girls. Not only are they girls but they tend to be bitchy, pushy, and sometimes difficult to get along with. I luckily am not bothered too much by this. I do my job, and they leave me alone. One of the girls, Gina, has decided that I’m a pushover. For the last several weeks she’s been a little more bossy than usual. She also does things like tell me to run drinks to her table, or drop a check, or give her a pen. All of these things are told to me. She’s never asked me to do something ever. And it’s never accompanied by a please. I usually do what she says, because I like to think that I’m a nice guy and usually it’s not a problem to help her, even though it would be nice to be asked. She also does things like badger me to switch sections with her. There are three cocktail sections. Two of them are equal in their money making capabilities but one is easier to work than the other because of it’s layout and location. The third section just sucks and I’m hardly ever scheduled in it. Gina always wants the “good section” and I always tell her no. But it doesn’t stop her from telling me that she’s a better server than me so I should give it to her. I usually laugh and ignore her.
So last night, she was her bossy self as usual. And around 9:00 the bad station got cut and so that made my station bigger by two tables. I was going about my business when I noticed I had people at one of my new tables. I went up to greet them only to find out that Gina had pulled her table and my table together so she could wait on a large party there. In our restaurant that never happens. They never mix stations. If they are going to sit a large party at the same table they have to be in the same section. Otherwise the party gets split up into different tables. I questioned Gina about this and her response was she forgot it was my table but to make things balance I could have her empty table. I was annoyed by this but I let it slide. Fast forward two hours. The table she gave me has paid and left, and so have the customers at our combined tables. The bussers have bussed them and everything is back to normal. And then I turn around and she’s pulling the tables back together again. At this point I’d had enough. I went over to the tables and explained that this wasn’t happening again. It was my table and I was not allowing her to do this. I had to say this to her about 12 times, and finally I pulled the tables apart told her the discussion was over and walked a way. The conversation was intense but it was not out of line and it wasn’t inappropriate. Yet.
I head to the kitchen to get some drinks and Gina corners me in front of the salad station. She starts bitching at me, getting louder and louder. Eventually she’s almost yelling at me. During the entire exchange, I just keep calmly saying, “Gina, it’s my table. And I don’t care. It’s my table and I don’t care.” What Gina doesn’t realize is that the manager’s office which is right next to the salad area is currently filled with every manager that is working. They are hearing the entire conversation. Finally in frustration Gina screams at me…”Well I guess that’s why you have stick up your ass.” And walks away.
Unfortunately she didn’t get very far. One of the manager’s on duty stopped her, pulled her into the office and closed the door. I didn’t see any of this happen. The next thing I knew someone else was waiting on her tables and she was gone. Seems the managers told her to transfer her tables to someone else, cash out and go home. They also told her that she couldn’t come back to work until the incident was discussed with the GM. And that he didn’t take kindly to incidents in the restaurant that create hostile work environments.
WOW. What an evening. Gina cornered me around 30 minutes later at the bar and apologized. She explained that she needed money and was being unfair and that she was sorry. I accepted her apology. Unfortunately I can’t do anything to make it better. She did all of her yelling in front of the managers.
I did get talked to later about the incident. I was told that next time something like this happened that I was to come to the manager before it got out of hand. What’s funny is that I didn’t realize that it was going to get out of hand. I thought it had all been settled. I wasn’t expecting to get yelled at. I also think Gina was surprised that I said no, and didn’t let her have her way. I certainly hope that she doesn’t get fired. It seems like a minor offense. But I also think this might teach her a lesson.
And then tonight I was about two hours into my shift running around like crazy. All of the managers were gathered up near the wait station. As I was running by to get drinks, the bar manager stopped me and said…”Maddog, do you want to be a bartender.” I was completely taken aback. Bartending positions at my restaurant are VERY coveted. There aren’t a lot of them, they make great money and they don’t work as hard as the servers. The other notable thing is that their money is more consistent. They don’t have the extreme ups and downs that servers have. The take is usually always withing 50 dollars or so every night. And that’s not true with servers. I sold the same amount tonight as I did last night but made almost 150 dollars more tonight. It’s a complete crap shoot.
I have a couple of days to let him know. I’m going to discuss it with everyone I know and see what they think.
And that is work for the past two days in a nutshell. I have one more day till the weekend. I just hope that I can make it.