VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

I’m hoping if I say it enough it will show up in Google searches and everyone else will know it as well.

And why do they suck you ask?

In July, 2006 I moved to NYC. One of the first things I did when I moved here was to change my phone number back to an NYC number. To do that they had to completely reprocess my account. I was on hold for almost an hour while they did it. In the process, I was told that I could pay an extra fee that would allow me to keep voice mail attached to my San Diego number until I had a chance to tell everyone that my number had changed. Something went wrong during the “process” and junior who was helping me, not only closed the account but erased all the voice mails that were currently on my phone. Needless to say I was a little pissed. This isn’t even important, what’s important is what happened today.

So as of July, 2006 my new phone number was a New York number, my new address was a New York address, and everyone was happy. What I didn’t know was that I still owed $96.00 on my San Diego account. They didn’t tell me this, and I never got a bill. And so today, when I called to order the phone for my aunt. Seems they couldn’t process the account because my account was in collections. Yes, I had an outstanding phone bill from Verizon Wireless that’s been reported on my credit for two years that I never knew about. And why didn’t they notify me of this. Well it seems that Verizon Wireless, California and Verizon Wireless, New York don’t speak to each other. So one hand didn’t tell the other hand what was going on. So although I’ve called them a number of times to update things on my account, get new phones, sign a new two-year contract, no one told me that I had 100 dollars in an outstanding debt.

Until today. It seems they have finally combined the West Coast with the East Coast and they have started to talk to each other. So today when I called they were actually able to see what was going on. And so I had to call the Verizon in-house collection agency to find out what was going on. Seems that when you change you account from one side of the country to another they close one account and open another. I should have gotten a new bill, which I did not. Of course the question the woman on the phone really had trouble with is why didn’t they didn’t just call me to tell me I needed to pay the bill. Seems they didn’t have my phone number.

I hope you guys find this as funny as I did. Of course I wasn’t laughing on the phone. Yes, they didn’t have my phone number. Even though they gave it to me. Even though I pay a bill for it every month. Even though, they call me every so often wanting me to update my plan or change my service or buy a new phone. Yes, they didn’t have my phone number. So what they did instead was just let it sit there, be reported to the credit agency, not being collected. And I asked her every way I knew how, exactly how stupid they have to be to not be able to let me know that I owed this money. I do have to admit she was very nice despite my snarkiness.

And so now it’s paid. And I can get my aunt’s phone. And all will be well, I guess. Except the part where it’s been reported to the credit agency. She told me she would send them a correction notice. But if it works the way that’s worked for me in the past, then I know how effective that will be.

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

VERIZON WIRELESS SUCKS!!!!

Can you hear me now???

So I was all prepared to try and do a positive post tonight.  It’s become more and more apparent to me that I’m in a bad mood.  As my roommate says…I’m cranky.  Which is understandable since I’ve been on crutches for the past 10 days and it’s driving me crazy.  I hate being waited on.  I hate having to ask for help.  It would be different if I were sitting by the pool, with palm trees overhead and Christopher Meloni was fetching me drinks with umbrellas in them from the poolside bar.  But that’s not the case.  It’s me, on the couch, with my foot propped up, watching television or as I did today, talking on the phone.

Which brings me to tonight’s post.

My cell phone just died.

I was talking to my friend Tom and I suddenly had a high pitched buzzing in my ear.  I should point out that my phone has done that ever since I got it.  If I lose the call or if I’m not on a call it buzzes ever so lightly in my ear.  I’ve joked with a couple of people that I’m getting brain cancer even as we speak.  So tonight I was talking, I got the buzz, looked to make sure that I had lost the call and the screen was blank.  So I assumed that it was just dead from talking too long because I’ve been on the phone all day.  So I plugged it in.  Nothing.   So I took out the battery, put it back in…nothing.  It won’t do anything but the phone still has power because all it has is a red verizon wireless logo on the screen.

So I’m going to  charge it till tomorrow.  And then I’m going to see if it works then.  If it doesn’t then I’m going to have to head downtown tomorrow to get a new phone.  I could probably wait a few days if I weren’t broken.  But it gets sort of lonely here and without the phone I would be completely on my own.  Just like in the old days.  And of course I don’t have the money for this, and of course it’s a pain in the butt because it takes 60 bucks round trip in a car to get downtown.  And more than anything it annoys me.

Fuck

Fuck.

Fuck!

FUCK!

FUCK!

FUCK!